“Win-Win or Not?”
by Jenny Stilwell

Win-Win or Not?
19-9-2017

A client of mine once had a client who wrote emails that could be described as thinly disguised blackmail and threats, offered cash in exchange for big discounts (which she declined), tried to go directly to her contractors, and made all manner of false accusations about what had gone wrong. Whilst maintaining email audit trails are essential lifelines in these situations, and standing up to these people removes their power, the stress of dealing with them can be immense.
Better to see the warning signs and steer clear.

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