When the time comes to ramp up your business, and invest resources for growth, you really need to know your numbers so you don’t invest in the wrong things. Here is a very simplified summary of the key numbers you need to know: Sales Where are they coming from? Where do you make most of […]
I personally believe that you cannot change the culture of a business without changing the people. It’s like hitting the ‘refresh’ button. I also know this from personal experience, having had to change the culture of a few organisations along the way, and it can’t be done with a few workshops and bonding weekends. People […]
“CEO vs Business Owner – which one are you?”
by Jenny Stilwell
It can be really time consuming, when you want to track how your business is performing across multiple departments or product lines, or other variables, when you don’t have that information at hand. You have to find it, maybe pull out a comparison of last year’s figures, and then wade through it all. That’s why […]
If you want to learn more about what sort of innovation you could be developing in your company but don’t really know where to start, I highly recommend the following: Ask your key suppliers to come in and brief you on trends and innovation in their industry. When I ran a contract manufacturer of bath […]
Feedback from your clients and customers on an ongoing basis is essential for several reasons: When done the right way, it is seen as a positive thing by your clients as an indicator of your intent to improve and perhaps expand on the products and services you deliver As Dan Kennedy says, “Inspect what you […]
At Board level, risk is a key topic. The Board sets the risk appetite for the company, deciding what levels of risk the company will tolerate, as well as defines a policy for risk identification and management. It’s up to the CEO and executive to manage risk. I think it’s fair to say, certainly from […]
Step 1: Dream Think about what you really want – this is the key. Most of the time we set goals based on what we can do or should do. If this year is going to be different and better, stretch your thinking to what you really would like to have happen. For example, if […]
Lots of business owners don’t have a strategy or even a plan. They tend to react more than think ahead and many are so bogged down in day to day operations that strategy is an afterthought. I do think it’s fair to say that most business owners have an idea of the direction they’re heading, […]
Large corporate organisations all have mission statements, as you know, and most employees can’t recall what they are, as you know. Small businesses don’t have mission statements, but some do articulate their purpose. With more companies aligning with charities and causes they wish to support to help make the world or their local community a […]
In our first episode I will take you through the two most important reasons why you must make the shift from business owner to CEO, and how it will impact your business and your team, and ultimately you.
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