There is nothing worse than the meeting that drags on aimlessly without apparent purpose, and without any outcome. Having our time hijacked by inefficient meetings should never happen. The only reasons we should have structured meetings as opposed to ad hoc discussions and catch ups on the fly are: We need to work through something […]
I personally believe that you cannot change the culture of a business without changing the people. It’s like hitting the ‘refresh’ button. I also know this from personal experience, having had to change the culture of a few organisations along the way, and it can’t be done with a few workshops and bonding weekends. People […]
I was once asked by one of our Corporate Sales Managers to attend a client meeting with our then largest customer. I thought I was meeting with the client and one of their team, so there would be four of us with me and my colleague. This was a very big corporate client so trying […]
Most people who run a business or part of a large company struggle when it comes to setting KPIs – Key Performance Indicators. Here are three steps for setting KPIs for your team: Ask what the person is responsible for and what you want them to focus on. Check their position description and adjust if […]
Writing position descriptions is something that most of us don’t really enjoy doing. However, breaking it down into three sections can make it easier to create. Why does the role exist – what is the purpose of the role? Think of the role in terms of whether it exists to support, create or drive? A […]
Let’s imagine, just for a moment, that you desperately need to find someone to help take the load off you, or some of your team. This may be because you’ve lost one or two people from your business, or you’re growing and just have too many things on the go. You decide beforehand what sort […]
You cannot grow your company without shifting your own role at different stages
Set clear responsibilities and accountabilities for your team and let them do their jobs
Culture is an integral part of any company’s success. This applies equally to small and medium sized companies, as corporate organisations. An interesting indicator of culture is to ask each member of your team the following question, and if they aren’t familiar with cars then use animals instead: “If our company were a car / […]
If you ever find yourself feeling resentful with any of your clients, it’s time for you to let them go
