Episode 12: The Gating Process™ – what it is and why you can’t upscale without it

In this episode, Jenny Stilwell delves into the significance of the “gating process” through a real-world example. Sharing insights from her experience with a fast-moving consumer goods (FMCG) client facing operational challenges due to rapid growth, Jenny introduces the concept of the gating process as a solution to streamline complex business operations. By mapping out core processes, such as new product development, and identifying key decision points and approval stages, businesses can enhance communication, empower team members, and foster efficient decision-making. The episode underscores how implementing a gating process can not only bring clarity to roles and responsibilities but also enable business leaders to transition from day-to-day operations to more strategic endeavors, ultimately fostering growth and success.

What you’ll learn:

  • Introduction of the “gating process” concept.
  • Challenges posed by rapid growth: complexity and communication issues.
  • Mapping core processes like new product development.
  • Empowerment of team members through clear roles.
  • Transitioning from operational tasks to strategic focus.