“I had the pleasure of working with Jenny in her role as CEO of one of our service providers. During that time we established a strong working relationship that added considerable value to our business and the Revlon brand, and the occasional lunch made doing business even that much more enjoyable!”National Field Sales Manager - Revlon
“As a client of Jenny’s, I experienced great results and great service - she understands the beauty and personal care market in which we operate, and always delivered. And she is a pleasure to work with. I highly recommend that anyone needing business strategy and advisory services work with Jenny.”National Store Operations - Devcos International
“Jenny’s experience in the IT and telecommunications industry, combined with her depth of business expertise, means she brings a pragmatic approach to technology. She strips away the ‘tech’ to focus on business applications and strategic advantage. She lets the technical experts drive the technology, while she helps them focus on growing their business and the challenges they need to deal with.”Managing Director - Nu Technologies
“We were always too busy working in the business, and it was only the introduction of Jenny’s master strategy that gave us a structured approach to working on the business and the outcomes have been outstanding.
Sales were up 36% on the previous year, EBIT grew by approx. 44%, we’ve grown our cash position, and find ourselves in a great position to fund the next growth spurt.
When I’m at work, it’s more about creativity than problem solving.
In summary, thank you…without the plan, the encouragement and the follow-up we’d still be up to our neck in quicksand!!!”Managing Director / Natural Beauty Care
“Jenny has provided our company and management with strategic plans, brilliant guidance and support to ensure that we have stayed on track and achieved our expected growth year on year. She is a star.”Managing Director / Cosmex International
“Following the merger of our business, the partners appointed Jenny to undertake a comprehensive strategic review of the business.
Jenny’s review was extremely insightful. She had the ability to decipher the key issues that required attention. We have been operating the business based on her recommendations and system improvements and have been pleased with the efficiencies and improvements that have been generated.”Director / Jellis Craig
“It was time to get moving and get serious. With guidance and assistance from Jenny I have been able to successfully grow this business from four employees to fifteen. I particularly needed structure in my business and a solid foundation on which to grow.
Jenny initially provided a comprehensive strategy, then restructured the business with a view to moving forward and expanding. She provided continued consulting support which gave me confidence and peace of mind.”CEO / Gush Global
“After establishing a better structure for the company, Jenny then assisted us with strategy for an acquisition. She has diverse expertise and service offerings and I can call on her when new needs arise, totally confident in her skills and experience.
Every company should allow itself the benefits of seeking an objective viewpoint. This is of real value to me. With great insight Jenny assesses your business and creates a strategy and structure that suits your most specific needs. I have recommended Jenny to a number of my contacts with great success.”Managing Director / Peak Oil
“It is common for CEOs to get bogged down so they can no longer see the specific needs of their business objectively. They are so busy running the business on a day-to-day level that they can’t grasp the bigger picture.
Jenny has an objective perspective of what is required within a business, and provides the map and tools needed to navigate to a destination. She acts as a guide and support, helping you to overcome obstacles and pull your business together so you can confidently plan a future.”CEO / Neon Cosmetics
“The most difficult aspect of running your business, and growing it, is to work on the business rather than in it. Jenny has been great in giving me this focus. Don’t just sit back – make it happen.”Co-Founder / The Tank
“I'd been working so much in the business that it was like a breath of fresh air to have Jenny help us map out our business strategy for the next 12 months. Not only did we come away inspired and reinvigorated, but we had our own blueprint for moving forward. It was so well worth the investment. She is definitely an expert at identifying how to discard the fruitless elements of your business and hones in on what will bring you results, as well as personal and business satisfaction.
Jenny's skill set is amazing - she understands all aspects of the business model from HR to marketing to finance, and, she's a great facilitator.”Managing Director / JMM Communications
CLIENT: FMCG brand company
CHALLENGE: Business Rebuilding – after 30% drop in revenue
My client is a multi-million-dollar business and had lost a major customer and 30% of their revenue. They wanted to rebuild this lost ground.
I conducted a strategic review of the business, identified the primary opportunities for growth, and provided a clear strategic roadmap for the way forward. This was difficult for my client to do at the time, because they were too close to the situation and scrambling for growth. They struggled to have an objective approach to solving the problem.
OUTCOME: In 2 years this lost ground was regained, and my client has experienced close to 100% growth in that time.
CLIENT: Bath & Body Brands Developer
CHALLENGE: Grow business in order to sell & exit
The company wanted to sell in order to divest his business partner. He needed to build the business in order to achieve a sale value that would be acceptable to both him and his partner.
OUTCOME: I worked with this client in an advisory capacity conducting annual strategic retreats, quarterly reviews, process and structure improvements, team mentoring and CEO support. The business was successfully sold for a 7M sale price, enabling the owner to start a new company independently.
CLIENT: A major telecommunications provider
CHALLENGE: How to generate more sales revenue using customer data held across multiple systems
The client was conducting an organisation-wide review of all their numerous customer databases held on different systems across the organisation, and this project was aimed at identifying how they could be used more effectively to increase revenue.
The focus of my component of the project was to review all marketing information systems across the organisation, with a focus on accessibility of relevant data for input to business planning and decision making.
OUTCOME: Potential incremental revenue increases of $300M identified, through more customer focused use of customer data from all systems.
CLIENT: Market research company
CHALLENGE: Growth Strategy – refocusing after $2.5M lost opportunities
This client had lost $2.5M in new business opportunities over the previous year. This needed to be addressed, as did the company’s growth strategy and priorities. Their key challenge was that the company had no strategic direction, was unclear on its ideal target market or which kind of projects delivered the highest margins, and had no parameters with which to assess new opportunities.
We developed a strategic plan with clear goals for all areas of the business – financial, operational, client management, sales and people.
OUTCOME: As a result of this strategic planning process, the Managing Director had a Strategic Decision-Making Framework specific to their business. This tool enabled him to keep the business on track by confidently making the best strategic decisions around new growth opportunities as they arose. By focusing on the right opportunities for new business, the company picked up a new contract worth almost $800,000 within 3 months.
CLIENT: Software company
CHALLENGE: Lacking strategic direction with uncertainty in decision-making
This company wanted to acquire a business in a different market niche but with a complimentary client base. They needed external help to conduct due diligence, develop a strategy for the merged companies and help with implementation of the merger.
OUTCOME: I conducted due diligence with an external team of legal and finance specialists, developed a strategy to optimise and leverage the assets and capabilities of both businesses, and assisted with subsequent execution of the merger and initial business operations as a merged entity.
The combined entity generated sales of 12M.
CLIENT: Organisational Change Consultant
CHALLENGE: Rebuild practice and fee base
After taking some personal time out from her business, my client began contracting her services to a third party to provide one-day workshops to their clients. She had an impressive corporate client portfolio but had become stuck in a rut of commodity-based pricing.
OUTCOME: I worked with my client to understand the end-to-end process she took her corporate clients through. We defined each stage and specified clear deliverables and value to her clients for each stage. We also restructured her marketing message and approach strategy. As a result, she was able to win new corporate clients and increase her average fee base by 25K.
CLIENT: Property Development Trust Fund
CHALLENGE: Downsize & restructure a complex business with multiple Directors
For Various reasons that were impacting his stress levels significantly, my client – an extremely successful leader in his field – wanted to downsize his Australian operation. He had Directors in his team that were to be divested from the business, problem people who were under-performing, and financial and legal considerations that had to be addressed in order for this complete restructure to take place.
OUTCOME: I worked with my client and his 2IC, and their associated specialist legal and financial advisors, for 6 months to facilitate these complex, and often delicate, changes. Subsequently, my client was able to take a small core team to the US to repeat his success in that property market. His heartfelt thanks to me said it all: “Thank you so much Jenny. I will always be grateful for what you have done for me.”