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The reason I’m covering this topic is because all too often I see small business owners – mostly those just starting out - focusing just on sales. All their activities are about getting the sale, [...]

Are you a CEO or a Business Owner? There are two aspects to this question: one is your title and actually seeing yourself as the CEO; the other is your approach to business growth and leadership. [...]

As the CEO, you don't want to micro-manage your team. But 'set and forget' isn't the right strategy either. You need to know what's going on, so having a strategy for how you work with your [...]

Feedback from your clients and customers on an ongoing basis is essential for several reasons: -          When done the right way, it is seen as a positive thing by your clients as an indicator [...]

Do not assume that the assumptions you made last year when you developed a 12-month strategy for your business, will remain the same over the next 12 months.. We’ve all experienced a lot of [...]

On a scale of 1-10, how important to you is regular tracking of the numbers in your dashboard? When I work with clients to help them upscale from 7 to 8 figures, they already have good [...]

Innovation post-Covid in hospitality... On a 'crisp' winter's morning on the Peninsula I had the pleasure of meeting with Greg O'Donoghue of Green Olive at Red Hill. Although it was an [...]

I had the pleasure of interviewing Chad Stephens the other day, co-founder of startups Fillr and 1Form.com. We talked about the shift in thinking to grow a company from 7 figures to 8. When [...]

Do you think it's difficult making the shift to leader rather than 'doer of everything' when you grow your business? When I inherited my very first team to manage - 5 people - I didn't know [...]

Going hard is not the answer. The great paradox of small business is to 'let go' when you feel at your most inundated and overwhelmed, trying desperately to control everything, in order to start [...]

I love working with clients who like and value reading - then I can recommend some business books I've really enjoyed and know they'll get great snippets of value from them. Since I'm writing [...]

Going hard is not the answer. The great paradox of small business is to 'let go' when you feel at your most inundated and overwhelmed, trying desperately to control everything, in order to start [...]